FAQ

Frequently Asked Questions

What is CouponTrade?

CouponTrade is an online savings marketplace. We offer free online coupons from more than 3,000 brands so you can get the best discounts from all of your favorite stores. Our coupons are hand picked by our team, so every coupon is guaranteed to work! Top coupons are categorized into free shipping codes, exclusive coupons, sales, printable coupons, and by product type, so you can easily find the savings you want and need.

How do I use a coupon?

Browse our coupon database to save money on all of your online purchases. Just click the “Click to Save” button, and you will be directed to the retailer’s website. Locate the promo code box during the checkout process, and paste your coupon code to apply the discount. For step by step instructions, view our How It Works page.

What types of coupons do you have?

We provide coupons for anything from women’s apparel, baby, kids, and toys to home, gifts, gourmet food, beauty products, pet supplies, and more. You can see a list of our brands and categories here. The following explains the different types of coupons we offer:

  • Coupon Codes: Also known as promo codes, these are a set of numbers and/or characters you must enter when prompted during the online checkout process. They guarantee you a specific dollar amount or percentage off your total purchase.
  • Free Shipping: Many merchants offer free shipping to your home or on in-store pickup. A minimum purchase amount may be necessary.
  • Product Deals: These are a specified amount of savings on a particular product.
  • General Sales: These notifications announce a discounted price on a store’s specific department.
  • BOGO: You must buy one or more specified items to receive another for free or at a discounted price.
  • Clearance: This a specific section of the store or website that offers discounted items only.
  • Free Gift: Receive a free gift with or without purchase, specified by the retailer.
  • Printables: You can print these coupons to use in brick and mortar store locations.
  • Exclusives: CouponTrade negotiates exclusive deals with brands that other coupon websites do not offer. These coupons are for CouponTrade users only.

Why isn’t my coupon working?

Make sure you have read the offer and its exclusions thoroughly. For example, if a coupon says “Up to 50% off” the discount will range between 1% and 50%. If your coupon code is invalid or a promotion is not functioning correctly, please contact us.

Can I submit a coupon?

We do not have community submitted coupons, but if you find a great deal you would like to share, please email us at support@coupontrade.com.

What is the CouponTrade newsletter?

The CouponTrade Newsletter features top brands with the best coupons, discounts, and products on sale every week. We will also keep you informed about changes within the company and up-to-date on CouponTrade developments.

Can I advertise my store's gift cards and coupons on CouponTrade?

You sure can! Find out how to join our Affiliate Program.

What is the recommended browser for CouponTrade?

We support a variety of browsers: Google Chrome, Safari, Firefox, and Internet Explorer.

Where can I buy and sell gift cards?

Our sister site, Raise.com, is the new marketplace for buying and selling gift cards. On Raise, you can buy discount gift cards and sell gift cards for cash.

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